QUALITY POLICY

MISSION

TAKE CARE OF THE HEALTH AND ORAL HYGIENE OF THE FINAL CONSUMER

In order to meet product requirements, with a focus on our customers as a priority, and by implementing within Fushima’s culture the safety culture of the products we manufacture, we are manufacturing in Spain and marketing oral hygiene products, under the categories of industrial products, cosmetic products and the manufacture of health products that meet the needs and expectations of our customers and the final consumer.

We have quality and innovation in our DNA, which drives us to develop sustainable, safe and healthy products. In order to meet the requirements of the products, focusing on our customers as a priority and implementing within the culture of Fushima the culture of safety of the products we manufacture, we are continuously working to maintain an effective quality management system in accordance with the requirements of ISO 9001, ISO 22716 and ISO 13485 as well as IFS-HPC in its current version, always striving for continuous improvement of our processes, satisfying our customers and stakeholders of our organisation, always within the scope of sustainability in all its aspects.

VISION

Become a global supplier specialized in Oral Care, focusing on being a benchmark in the sector in which our customers can place their trust for the design, manufacture and distribution of their oral hygiene products. To this end also, we focus on being a benchmark for companies in the pharmaceutical and biotechnology sector for the manufacture of their medical devices.

VALUES

FLEXIBILITY , to satisfy the customer; through the continuous improvement of our processes, listening and analyzing your needs.

TEAM WORK , behind each product there are people who design, innovate, manufacture and collaborate together to achieve common goals, reduce corrective actions, improve our indicators, propose improvement measures.

QUALITY AND SAFETY in the manufacturing procedures of our products; establishing controls and mechanisms to prevent, improve and achieve total quality in our production process, while guaranteeing compliance with legislation and product specifications, both our own and those of our clients.

CARE OF PEOPLE in compliance with current legislation on safety, health and prevention of occupational risks; with the commitment to take care of the people with whom we work.

EQUALITY , in treatment and opportunities between men and women.

ENVIRONMENTAL COMMITMENT , developing sustainable products and implementing processes that optimize the use of resources.

CARE OF OUR FACILITIES , MACHINERY AND EQUIPMENT to improve job security and quality of service and product for customers.

RESOURCES : Senior Management is firmly committed to achieving the highest performance of the company and therefore provides all the necessary resources, at a personal and technological level. It delegates responsibilities to its Representative, Technical Management and Department managers, these figures being accessible to all company employees, to achieve this goal.

SOLIDARITY , to encourage support for social institutions that are responsible for helping the most disadvantaged people.

DC-1.1-00 r.02 APPROVED BY STEERING COMMITTEE (01-09-2023).